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Help, Answers and Advice about your Web Site

Clearing your cache

(134 views)

Most internet browsers employ caching - the process of storing files locally (i.e on your computer) so that the second or third time you request a file - the browser can access your local cache - thus making your internet browsing experience faster.  Hence clearing your cache may be a necessary ...

NetRanger File Manager Upgrade available

(107 views)

Posted: 24 August 2015. A number of clients have very recently reported receiving a "302" error when trying to upload files to their NetRanger CMS via Firefox, Safari and Internet explorer (Please note Chrome does not appear to be affected at this stage).  This is due to Recent "Cpanel" security updates installed by ...

Facebook Apps and Widgets

(72 views)

Everyone is very excited about social media, and usually the first port of call is Facebook.  So you’ve setup your Facebook page, got yourself some Fans and uploaded some photos and videos of the staff XMAS party. But you can do so much more with your Facebook page.  Like your “personal” ...

Why do I get spam or blank enquiries from my website

(63 views)

If you’ve got an online form (like a contact form), and your site is a bit old (or your web developer is plain slack), and you’ve been receiving “blank” or “spam” enquiries through this form continue reading ... Why do I receive blank enquiries? Most likely there is no “validation” on the ...

eMatters payment gateway shutdown

(59 views)

The eMatters Payment Gateway is closing down on the 30th of June, and if your account is being migrated to eWay - here is a roadmap of how this will occur (please note that this Roadmap, has been sent to eWay for confirmation and approval. If at any stage, this ...

Registering a certificate with Rapid SSL

(57 views)

What is a Secure Certificate A secure certificate allows you to accept sensitive information (such as credit card details) from users via your website.   To register a certificate with RapidSSL you need to perform the following steps. Before you proceed: Make sure you’ve got around 20 minutes to complete this process. You should check ...

Why an SSL certificate is important for your website.

(56 views)

Firstly what is an SSL certificate? An SSL certificate is a small file that is installed on a web server, that stores a companies identity via a cryptographic key.  When a user browsers a site with an SSL certificate installed, the browser will display a "padlock" (or the address will go green), indicating that any ...

How to view updated changes

(55 views)

Below are video demonstration's on how to do a shift refresh open an incognito (private browsing), or clear your cache In your browser.  It is important to do at least one of these options whenever TMD sends a change live, or updates your site on our test server. Videos Please note you will need sound. Click here ...

Top 5 secrets to selling online

(48 views)

Selling products online can be an extremely profitable venture - here are the top 5 secrets so you too can get a piece of the internet pie! 1. Look at the product or service you are selling Clearly identify what your point of difference is and why people should purchase a product ...

Why we love the payment gateway Stripe

(46 views)

If you are looking at processing credit cards via your website, you should seriously take a look at the Stripe payment gateway. Why our clients like Stripe: Stripe is an “all in one” merchant and payment gateway. It is very fast / easy to setup (all done online). You can be operating ...

Why is SEO so important?

(45 views)

SEO or search engine optimisation has always mystified clients.  What is it?  Why is it important?  Essentially search engine optimisation is the process of getting your site as high up on Google natural search results for a given search term (if you don’t know the difference between natural and sponsored ...

How Long Until My Site Appears in Google?

(40 views)

Firstly lets just define the difference between a natural search and Sponsored Search. Natural search is the process where search engines send a robot (also called a spider) to your site. A Robot is simply an automated program that catalogues content on your site and decides what your site is about. ...

When you should (and shouldn't use Wordpress).

(39 views)

Wordpress is an open sourced blogging platform used by a lot of sites worldwide.  However there are times when Wordpress is great, and when it is not so great. First Up ... If your site is basically a blog (or is very news oriented), Wordpress is a fantastic option to consider using.  ...

How to take a screenshot

(36 views)

To take a snapshot of what is currently on your screen:   Windows Users Hit your "Print Screen" button (May also be abbreviated to PrtScn)   Open up a Microsoft Word Create a new document Go to "edit" - > "paste" Save this document. Email this document to Trent Moffatt Designs. Mac Users Press "Command", "Shift", "3" simultaneously This will save the ...

EU General Data Protection Regulation

(35 views)

The European Union General Data Protection Regulation (GDPR) contains new data protection requirements that will apply from 25 May 2018.  This affects all Australian business (regardless of size) if they: have an establishment (e.g. physical store) inside the EU. offer goods and services to individuals inside the EU, ...

Help, Answers and Advice about your Web Site

Writing Good Website Copy

(4 views)

Like all medium advertising, the web has its own quirks, guidelines and rules of thumb to follow when it comes to writing good website copy. Guideline #1 - Page length Users hate reading paragraph upon paragraph of text on a single website.   Equally users hate navigating to page that has a single ...

Why Webstats are so important

(1 views)

I love web statistics.  They highlight how many people come to your site, what they are viewing and how long they are staying.  When was the last time you viewed your statistics? Some businesses don''t look at their web statistics at all which means they have a limited perception on how their ...

Blogs

(7 views)

Over the last 18 months ''blogs'' have been the big buzz word. So what goes into a blog and how can it help your company?  Read it? Ok - so now you know keeping your website up to date is important to help our with your natural search engine results. It ...

Need to run a simple email marketing campaign yourself? THE 3 BIG THINGS YOU SHOULD DO!

(11 views)

Email marketing is one of the cheapest and most powerful forms of advertising currently available to businesses.   But exactly how do you create an effective email marketing campaign? 1.  Get the database The information you collect from potential and existing customers is what allows you to tailor your promotions and customise your ...

Take a look at your backend

(5 views)

The focus for most websites today is selling services / products to customers and clients.  But often the idea of streamlining internal company operations via online interfaces (i.e. intranets), isn't considered as a vital part to improve customer service, improve reporting and reduce costs. Traditional paper / human intervention based tasks ...

Trent's Top 5 Tips for getting ranked in Search Engines

(30 views)

Most people turn to a search engine (such as Yahoo., Google or Bing) when it comes to finding businesses online.  The majority of the time a customer will also use a generic keyword / term (i.e "holidays") as opposed to a business name to find what they are looking for.  ...

Growing your database

(2 views)

Electronic marketing mediums such as email and sms are extremely cost effective and return results on par with (or better than) other forms of marketing such as broadcast and print.  However, the drawback on electronically marketing is that you need a database to send to. The difference in costs associated with ...

Email Marketing Gets Results!

(18 views)

Email marketing - its powerful, generates sales and is very cost effective.  Yet not many businesses are taking advantage of one of the most powerful tools they already have - their existing clients, and marketing to them via email. With email marketing you can personalise each email ("Dear Fred"), highlight new ...

How to build links to your website.

(29 views)

The world wide web consists entirely of a huge collection of links. Hooking into this global network, although challenging, is an important task that is often over looked by website owners. Getting other websites to link to yours has two distinct benefits: 1. Helps get people to your website 2. Can boost your page rank ...

Getting staff involved is the key to successful up take of your site

(1 views)

Unless you're the dedicated "web manager" for your company - when was the last time you took a look at your company's website? Do you for example know what is on it? Do you regularly refer clients to it for more information? If you do, do other people in your ...