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Help, Answers and Advice about your Web Site

Finding out what an images size is

(10 views)

Sometimes its useful to find out what an images "size" is on a website (specifically if you want to replace this image with another image).  To do this Instructions for Chrome (windows) Instructions for Firefox (windows) Instructions for Internet Explorer (windows) Instructions for Safari / Chrome (mac) Important note - this will not work for ...

Who owns your domain name?

(8 views)

It's surprising how often companies (or individuals) are unaware of who registered their domain name and consequently who owns their domain name, which registrar is in charge of the domain name or when it is due for registration. What's the process in getting a domain name? There are a wide selection of ...

Non Standard Fonts

(8 views)

All computers / devices, whether they be a Mac, PC or a mobile device such as an iPhone or Android device, come with a series of standard fonts (basically they are pre-packaged). However, we are often asked by our clients to use their “corporate font” on their website. If this corporate font ...

Blogs

(7 views)

Over the last 18 months ''blogs'' have been the big buzz word. So what goes into a blog and how can it help your company?  Read it? Ok - so now you know keeping your website up to date is important to help our with your natural search engine results. It ...

Why you shouldn't list every country in your "country" dropdown

(7 views)

Most websites have a contact or signup form that allows visitors to their site to lodge their details.  Now I don’t know about you, but what frustrates me is being confronted with a massive “country” dropdown that contains every country in the world. Let’s boil this down.  You’re doing business in ...

SEO and spam

(7 views)

We all receive spam emails.  However as website owners we often get emails from (mostly) overseas companies offering to “optimise” our websites and get amazing results. Firstly what is Search Engine Optimisation? Search Engine Optimisation is the process where a website gets “optimised” to boost visibility within the Natural (also called “organic”) ...

Make sure your Online Reviews are Legit

(7 views)

When you are first starting off your online business, or when its difficult to get decent online reviews - it can be tempting to create "fake" reviews (however doing so can land you in BIG trouble).   Sparked by continuous complaints from the public and business community, the ACCC (Australian Competition ...

Getting Video Online

(6 views)

If a picture paints a thousand words - well then video must paint a million.  Incorporating video and audio into your website can help you sell your product more effectively, or alternatively help explain complex problems.  But how do you get video into your website? Firstly, don't use video for video's ...

End of Life for Internet Explorer 8,9 and 10

(6 views)

Microsoft today has announced they are no longer supporting Internet Explorer versions 8,9 and 10.  Read full statement from Microsoft here. What this means is that after January 12, 2016, Microsoft will no longer provide security updates (or technical support) for Internet Explorer 8, 9 and 10.   What browser am I ...

Modifying your website - when to contact your web developer

(6 views)

Having a Content Management System (CMS) installed on your website can be a really powerful and useful tool for website owners.   Specifically for content that changes frequently (such as products, news and blogs), its critical that website owners can update this without refering back to the original developer / agency. However ...

Creating Good Meta Descriptions and Titles

(6 views)

Search Engine Optimisation (SEO) is the process / methodology of "optimising" your website to increase visibility within Google.  A good meta description and a good title are a critical piece of the puzzle when optimising your website.  What is a meta description? A meta description is an invisible "tag" that provides an accurate ...

Take a look at your backend

(5 views)

The focus for most websites today is selling services / products to customers and clients.  But often the idea of streamlining internal company operations via online interfaces (i.e. intranets), isn't considered as a vital part to improve customer service, improve reporting and reduce costs. Traditional paper / human intervention based tasks ...

Google Maps

(5 views)

Providing directions, highlighting outlets, selling property, highlighting tourist spots / places to visit, showing coverage or service areas are some of the applications that some of our clients use Google Maps for.  One of our clients Adventurer / Explorer Anthony Malloch even uses Google Maps on his website to show ...

Writing Good Website Copy

(4 views)

Like all medium advertising, the web has its own quirks, guidelines and rules of thumb to follow when it comes to writing good website copy. Guideline #1 - Page length Users hate reading paragraph upon paragraph of text on a single website.   Equally users hate navigating to page that has a single ...

Keeping an Eye Out with Google Alerts

(4 views)

Keeping an eye on what people are saying about you or your company on the internet is quite a daunting task. However our favourite search engine Google has come to the rescue with an excellent service known as Google Alerts. Google Alerts allows you to keep track of a particular topic ...

Help, Answers and Advice about your Web Site

Why your SEO Strategy needs to change.

(17 views)

We've spoken previously on how important Search Engine Optimisation is and why "white hat" or ethical SEO is the way to go when it comes to optimising your site for Google.  With more recent algorithm updates, Google is started to clamp down heavily on "black hat" SEO practices.  What this ...

Chinese Domain Name Spam

(4 views)

  Recently we received an email from “China Domain Name Registration Centre”, alleging that the .cn and .com.cn versions of tmdonline were being registered by another party.  Now as a seasoned internet user, I knew this smelt a bit dodge.   However what should you do if you receive an email such as ...

Why you shouldn't launch a website on a Friday

(19 views)

  You've finished your website, and now you are keen to get it online – however it’s noon on a Friday.  Unless you've got a major advertising blitz planned for the weekend (in which case your site should have been live earlier) it is recommended that you wait until Monday to send it live. Why? Sometimes we ...

SEO and spam

(7 views)

We all receive spam emails.  However as website owners we often get emails from (mostly) overseas companies offering to “optimise” our websites and get amazing results. Firstly what is Search Engine Optimisation? Search Engine Optimisation is the process where a website gets “optimised” to boost visibility within the Natural (also called “organic”) ...

"Find and Replace" Can be a Bad Idea

(17 views)

  Every now and then we get a request asking for us to change all instances of text on a website from “text a” to “text b”, e.g. “can you change our phone number from (07) 2222 2222 to (07) 3333 3333”. This sounds very easy to achieve with a “find and ...

Why you shouldn't list every country in your "country" dropdown

(7 views)

Most websites have a contact or signup form that allows visitors to their site to lodge their details.  Now I don’t know about you, but what frustrates me is being confronted with a massive “country” dropdown that contains every country in the world. Let’s boil this down.  You’re doing business in ...

Clearing your cache

(126 views)

Most internet browsers employ caching - the process of storing files locally (i.e on your computer) so that the second or third time you request a file - the browser can access your local cache - thus making your internet browsing experience faster.  Hence clearing your cache may be a necessary ...

Non Standard Fonts

(8 views)

All computers / devices, whether they be a Mac, PC or a mobile device such as an iPhone or Android device, come with a series of standard fonts (basically they are pre-packaged). However, we are often asked by our clients to use their “corporate font” on their website. If this corporate font ...

Why do I get spam or blank enquiries from my website

(61 views)

If you’ve got an online form (like a contact form), and your site is a bit old (or your web developer is plain slack), and you’ve been receiving “blank” or “spam” enquiries through this form continue reading ... Why do I receive blank enquiries? Most likely there is no “validation” on the ...

I don't understand Twitter - Help!

(0 views)

“I don’t get Twitter”, is often a phrase I hear from business owners, marketing execs and the average man in the street. And it doesn’t surprise me. Twitter can be quite tricky to get your head around. However once you do, you will find it can be a valuable resource ...