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Help, Answers and Advice about your Web Site

Two minute run down on Google Analytics

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So you’ve got access to your websites Google Analytics, but if you don’t really know what Google Analytics is about, or not sure what to look at – here is Trent’s two minute overview of Google Analytics, and some areas you can take a look at.

What to do about a bad google review.

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We’ve discussed previously how important getting good Google Reviews are ... However what happens if you get a negative or a fake review. Regardless if the review is negative or fake – it’s critical to respond in a calm and professional manner. If you cannot to do this, it is better ...

EU General Data Protection Regulation

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The European Union General Data Protection Regulation (GDPR) contains new data protection requirements that will apply from 25 May 2018.  This affects all Australian business (regardless of size) if they: have an establishment (e.g. physical store) inside the EU. offer goods and services to individuals inside the EU, ...

What is an API?

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You may have heard the term API thrown around a lot, but exactly what is an API?  An API is basically an interface for one system to “talk” to another system. For example: if we want to pull a list of reviews from your Facebook Business Page and display this on ...

Connect Facebook or Instagram to your Website

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  To connect your instagram photos, or facebook content to your website, follow the following steps Step 1 - make sure you have a facebook page for your business. Step 2 - Connect your “facebook page” to your “Instagram” account.  Note if you don't want to stream photos from your instagram account, you can skip ...

Flash is dead, long live HTML5.

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One of the web’s most oldest (and surviving) plugins "Flash" is officially being retired by Adobe in 2020.  Flash has been on the way out for the past few years, as browsers (such as Chrome, IE) are disabling Flash. What was Flash used for?   Flash in it’s heyday was heavily used ...

Importance of Google Reviews

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It’s a given these days that consumers (or clients) turn to a search engine such as Google to find out about a product or service they are after.  However once this consumer has short listed what they want (or who they want to use) the next step is they usually ...

How to view updated changes

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Below are video demonstration's on how to do a shift refresh open an incognito (private browsing), or clear your cache In your browser.  It is important to do at least one of these options whenever TMD sends a change live, or updates your site on our test server. Videos Please note you will need sound. Click here ...

How to approach getting links to your site from other sites

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Getting good quality links to your website is critical for Search Engine Optimisation (SEO). But how do you go about finding good quality links, as well as actually securing them from the relevant site owner? Some guides: Getting a link from a site that has nothing to do with your industry or ...

Why we love the payment gateway Stripe

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If you are looking at processing credit cards via your website, you should seriously take a look at the Stripe payment gateway. Why our clients like Stripe: Stripe is an “all in one” merchant and payment gateway. It is very fast / easy to setup (all done online). You can be operating ...

Why an SSL certificate is important for your website.

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Firstly what is an SSL certificate? An SSL certificate is a small file that is installed on a web server, that stores a companies identity via a cryptographic key.  When a user browsers a site with an SSL certificate installed, the browser will display a "padlock" (or the address will go green), indicating that any ...

Creating Good Meta Descriptions and Titles

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Search Engine Optimisation (SEO) is the process / methodology of "optimising" your website to increase visibility within Google.  A good meta description and a good title are a critical piece of the puzzle when optimising your website.  What is a meta description? A meta description is an invisible "tag" that provides an accurate ...

How Remarketing can help your business

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Remarketing allows you to show advertising to people who have visited your website in the past. This normally takes the form of Banner or Text based Ads, and if you are using Google AdWords, are displayed on websites signed up to Google’s Display network. How this works: A User visits your website.  ...

Importance of setting proper title, meta descriptions and seo urls

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For years we've spoken about how important Search Engine Optimisation is for the vast majority of websites. However when looking at a page, what does Google find important? Title tag.  The title tag is what appears in the "tab" name at the top of the browser. The Heading 1 tag (this is ...

eMatters payment gateway shutdown

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The eMatters Payment Gateway is closing down on the 30th of June, and if your account is being migrated to eWay - here is a roadmap of how this will occur (please note that this Roadmap, has been sent to eWay for confirmation and approval. If at any stage, this ...

What is Mod Sec?

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Sometimes when browsing your website or using your Content Management System (CMS), you find you are suddenly "locked" out, and can no longer access your website or CMS. First impression is naturally "our site / system is offline!"  However upon investigation you can find that other people (e.g when browsing via ...

End of Life for ASP Classic Sites

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Websites eventually reach their natural end of life for various reasons including new and better technologies becoming available, customer preferences change, search engines algorithm updates and support for third party plugins (such as file upload components) comes to end. You can read more about why you should upgrade your website here. This ...

Modifying your website - when to contact your web developer

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Having a Content Management System (CMS) installed on your website can be a really powerful and useful tool for website owners.   Specifically for content that changes frequently (such as products, news and blogs), its critical that website owners can update this without refering back to the original developer / agency. However ...

End of Life for Internet Explorer 8,9 and 10

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Microsoft today has announced they are no longer supporting Internet Explorer versions 8,9 and 10.  Read full statement from Microsoft here. What this means is that after January 12, 2016, Microsoft will no longer provide security updates (or technical support) for Internet Explorer 8, 9 and 10.   What browser am I ...

Can Google Crawl JavaScript and AJAX?

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JavaScript is a language that is used by developers to enhance the web experience. JavaScript is used to handle things like: Animations (e.g. banners sliding / fading) Drop down menus Error / Validation messages Popups Slide shows Loading remote content (without forcing the entire page to reload). It is very rare to find a page or website that ...

How Long Until My Site Appears in Google?

Firstly lets just define the difference between a natural search and Sponsored Search.

Natural search is the process where search engines send a robot (also called a spider) to your site. A Robot is simply an automated program that catalogues content on your site and decides what your site is about. The search engine then places your site in the search results where it feels you best fit in. How popular your site is also plays a major part in where in the search results your site features. There is no charge to appear in Google''s Natural Search.

Sponsored search is the process where you bid on a particular keyword/s. If you were selling DVD's about marketing online, you might bid on a keyword such as Marketing DVD's.

The best way to get Google to locate your site is to validate the site with Google and generate a Google XML Sitemap (your web developer can do this for you).

Also try and build up a few relevant links to your website (from other websites).   As Google "crawls" through the web, it will find your site and catalogue it.

Your site can take up to 3 months to appear in Google's natural search and the faster you build links to your site the faster this process will occur. This can be quite a long wait for some businesses and sponsored campaigns are a quick way (within 24 hours) to get into Google.