Thumbnail of Melcrest website

Quick Facts

Launch Date: 22 August 2013

Visit Website

Services

  • Customised Design
  • Content Management System
  • Advanced Web Application Development
  • Search Engines Optimisation

Melcrest

About Melcrest

Melcrest Auto Express transports vehicles all over Australia, specialising in car carrying from state to state and town to town.

What Melcrest needed.

Melcrest needed a system that allowed users to lodge a quote online, and then pay for this quote (i.e book their car in) if they decided to go ahead with their job.

What TMD delivered.

The original specification was pretty basic, develop two forms that allow users to firstly "lodge a quote" and then "pay for the quote".  However we took this a bit further.  Specifically we recommended to Melcrest that we develop a "workflow" that tracks the quote from initial lodgement, all the way through to when the car gets on the truck.

Specifics of what was delivered:

  • Develop a quote request form, that allows users to enter their details, the makes ,models and any special attributes (i.e. has a bulbar) of the cars (note multiple cars can be included in one quote).
  • Upon quote request, a confirmation email is sent to the user confirming their quote has been received.
  • Melcrest logs in, reviews the quote and adds a price to the quote.  At this stage, a fully formatted "quote" is automatically emailed back to the customer.
  • 7 days later a reminder is sent to the customer if they have not booked in.
  • User clicks on a unique link in the quote email, to take them to a booking form.  At this stage the system automatically "looks up" their details (so they don't have to re-enter).  User then provides the final details for their booking and makes payment (which is processed in real time).
  • The quote is now flagged in the system as a "confirmed" booking, which then prompts Melcrest to add this car to particular manifest.  Note cars can be transported on multiple manifests (i.e Brisbane to Mackay, Mackay to Cairns).
  • Melcrest then can print out a manifest containing all cars that have been booked and hand this to the driver.

Featured Stories

Testimonials

} Creative Ink 24 Oct

} Sunnyside Meats 24 Jul

} Wave Warriors 13 Sep

} Wet Paper 09 Aug

} Lilya 07 Aug

} Mercury IT 30 Nov

} Logo Logo Logo 30 Nov

} Gold Coast 4WD 12 Sep

} ASSOB 06 Feb

} Towers Pharmacy 01 Dec

} MayaInk 03 Aug

} Copyline 23 Feb

} Bodyboardshop 01 Nov

} Orthocare 21 Sep

} Jetpilot 14 Sep

} Wisecrax 07 Sep

} Skal Australia 23 Aug

} Rhino Linings 27 Mar

} Fusion HR 17 Mar

} beadID 06 Feb

} Exquisite Life 24 Oct

} Swiss Group 08 Sep

} MPH 30 May

} Onthenet 03 Dec

} Hammer Capital 08 Oct

} Innerspace 29 Sep

} Lauren Adams 27 Jun

} Kewday.com 06 Jun

} QR Concrete 11 Dec

} Orthocare 05 Dec